Terms & Conditions
Terms of Service
General terms and conditions ("Terms and Conditions") of Club Lavender GmbH, Simon-Dach-Str. 14, 10245 Berlin (hereinafter "we" or "us")
I. Provider Identification
Club Lavender GmbH
Managing Director: Julian Schroll
Commercial Register: HRB 192325
Tax No .: 37/252/50903
If you have any questions or complaints, please contact us as follows:
By e-mail: email@example.com
By mail: to the aforementioned address
For your orders via our online shop at the web address (https://clublavender.com) (hereinafter referred to as "shop"), these terms and conditions apply, regardless of whether you are a consumer or an entrepreneur.
Note: These terms and conditions also contain provisions that apply exclusively to entrepreneurs within the meaning of § 14 BGB. These clauses are not applicable to consumers in the sense of § 13 BGB.
Consumer within the meaning of § 13 BGB is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither their commercial nor their independent professional activity. Entrepreneur within the meaning of § 14 BGB is a natural or legal person or a legal partnership, which acts in the execution of a legal transaction in the exercise of their commercial or independent professional activity. If you use your own terms and conditions as an entrepreneur (especially general terms and conditions of purchase), we hereby contradict this. Your general terms and conditions become part of the contract only if we have expressly agreed to it.
The presentation of the goods in our shop and the associated information do not represent a legally binding contract offer on our part, but are only a non-binding invitation to you to order goods.
Goods can be placed in our virtual shopping cart and removed from you or replaced by other goods at any time until the end of the ordering process. Until the submission of a binding offer, you can end the ordering process for free at any time.
You conclude the ordering process by clicking on the order / buy button ("Order for a fee") and thus place a binding order for the goods contained in the shopping cart at the prices stated there.
We confirm the receipt of your order by e-mail to the e-mail address you provided immediately after the receipt of your order.
The purchase contract between you and us becomes valid with us receiving your payment. We will inform you via e-mail to the e-mail address you have provided within a maximum of 24 hours after confirmation of payment. In addition to the contract text and these terms and conditions, the e-mail contains a sample revocation instruction.
You can also view our terms and conditions at any time at "https://clublavender.com/pages/terms-conditions". Your order details are no longer accessible via the Internet for security reasons. We store the contract text with the data on the purchased goods in our internal systems, to which you have no access.
Consumers have the right to withdraw from the contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In the case of a contract for several goods ordered as part of a single order and delivered separately, the withdrawal period shall be fourteen days from the date on which you or a third party named by you who is not the carrier, the last goods have or has taken possession.
To exercise your right of withdrawal, you must contact us
Club Lavender GmbH
by means of a clear statement (such as a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiration of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this Agreement, we have to repay all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the standard delivery we offer) immediately and at the latest within fourteen days from the date on which the notification of your withdrawal of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged fees for this repayment.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You have to pay the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Model withdrawal form
If you want to revoke the contract, please fill out this form and send it back to:
Club Lavender GmbH
I / we (*) hereby withdraw the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*) ....................................... ...........
Name of the consumer (s) .......................................... .......
Address of the consumer (s) .......................................... ........
Signature of the consumer (s) (only when notified on paper)
(*) Please delete what is wrong.
V. Prices and delivery, payment options
All prices are in Euro and include VAT and are possibly plus shipping costs. In each case the price applies at the time of the order.
We accept the following methods of payment:
- American Express
Delivery is basically only within Germany. If you wish to ship to another country, we check the delivery option and let you know if the delivery is possible and if any additional costs will be incurred. You will be informed about the estimated delivery time by us during the ordering process. If we are unable to comply with notified delivery times, we will inform you by e-mail. For more details, see the Shipping page.
If a shipment is made by us in several partial deliveries, the shipping costs per order will be charged only once.
VI. Retention of title
All goods remain our property until full payment.
If you are an entrepreneur, the following applies in addition: We reserve the ownership of the goods until full payment of all claims from an ongoing business relationship. The reserved goods may be resold by you in the ordinary course of business. In order to secure our claims, however, you assign in advance all claims arising from a resale, regardless of a connection or mixing of the reserved goods with other goods and / or items, in the amount of the invoice amount to us. We hereby accept the assignment. You are entitled to collect the claims. However, claims can also be taken by ourselves if and to the extent that you do not meet your payment obligations to us.
For any defective goods, the statutory claims exist. For defects caused by improper handling of the goods (for example, in the case of improper storage of wines), we bear no responsibility.
As far as you are an entrepreneur within the meaning of § 14 BGB, the following applies: You are obliged to inspect the goods immediately and with due care for quality and quantity deviations and report obvious defects within two (2) working days from receipt of the goods in Text form (eg e-mail), to meet the deadline sending the claims in time is sufficient. This also applies to later discovered hidden defects with the same deadline from the time of discovery. In the event of a breach of the obligation to examine and to give notice of defects, the assertion of the warranty claims is excluded.
In case of defects, we provide warranty at our discretion by repair or replacement. If the defect elimination fails, you can request a reduction or withdraw from the contract at your discretion. The elimination of defects shall be deemed to have failed after a second unsuccessful attempt, unless the nature of the item or the defect or the other circumstances indicate otherwise.
VIII. Rosé Club
You can become a member of our Rosé-Club. The membership of the Rosé Club is a paid subscription to purchase wine packages.
In addition to monthly deliveries of wine packages, the Rosé Club offers its members the advantage that they receive offers from us via email about special wines, which are first offered via the Rosé Club and later generally via our shop. Members receive discounts on events from us. Since wine and event venues are only limited available, the principle applies "who comes first, is served first”. There is therefore no claim to the purchase of limited wines or participation in events.
From time to time we inform the members via e-mail about special wines and events.
If you become a member, you agree to the monthly acceptance of one of the following wine / sparkling wine packages:
- Rosé Gold
Price and content of the packages are shown in the shop.
Membership of the Rosé Club may be terminated at any time with effect from the end of the month by e-mail or by post to the addresses listed under point I.
X. Online Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), available here http://ec.europa.eu/consumers/odr/.
We are not participating in a voluntary dispute settlement procedure before a German consumer arbitration board. There is no legal obligation to do so.
XI. Final Provisions
Club Lavender attaches great importance to the responsible use of alcohol. Therefore, we do not sell alcoholic beverages to minors. We reserve the right to verify your age and, if there are any reasonable doubts about your age, we take the right to have you verify your age by emailing us with a copy of an identity card or passport before placing an order.
German law applies to the exclusion of the UN purchase law.
If individual provisions of these General Terms and Conditions contradict the statutory provisions and are ineffective, the validity of the remaining provisions shall remain unaffected.
If you are an entrepreneur within the meaning of § 14 BGB, our registered office is the exclusive place of jurisdiction.